BioDome Red Light Therapy Recovery, at home.
A full-body red light and far-infrared recovery pod for your home. Five therapies in one session, set up in minutes.
Everything you need for your first session.
Recovery for every part of you.
LED Therapy Mask
The BioDome
LED Therapy Hat
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What BioDome red light therapy actually does.
Skin Care Routine
Red and near-infrared light is widely used in skin-care routines and studied for its effect on the appearance of skin, including smoothness and tone.
Muscle Recovery
Popular with active people as part of a post-training routine. Research into light and exercise recovery is ongoing.
Warmth & Relaxation
Far-infrared heat gently warms the body, and many people use it to relax and unwind after a long day.
Daily Routine
A short session fits easily into a morning or afternoon routine as part of a healthy daily rhythm.
Wind Down
A warm, quiet evening session suits many people as a way to wind down before bed.
Time for Yourself
A dedicated block of time away from screens and notifications. Many people use their session as a moment to pause.
Seen in weeks.
Used consistently (3–4 sessions a week, 15–25 minutes each), the results speak for themselves.
Unretouched. Individual results may vary.
“We got tired of
the same answer.”
Every time someone asked how elite athletes and high performers recovered faster, the answer was the same: expensive clinics, $90+ a session, booked out weeks in advance. Accessible to very few.
We’re an Australian team that believes recovery tools shouldn’t be locked away in clinics and sports labs. The BioDome is what we built when we stopped accepting that answer.
Be among the first.
The BioDome is currently in its first production run. Every early unit is numbered, and every early owner shapes what we build next. We’d rather earn our first hundred reviews than invent them.
Two-piece dome fitted with 1,100+ red and near-infrared LEDs (660nm + 850nm) and far-infrared heating panels reaching up to 80°C.
Full-body mat (71" × 32") combining electromagnetic PEMF coils (1–30 Hz), a full-spectrum photon light module, and natural black tourmaline crystal layers emitting continuous negative ions.
A soft curtain seals the neck opening, keeping heat comfortably contained inside the dome while your head stays outside.
Touchscreen panel with independent control of all five modalities: temperature, LED intensity, PEMF frequency, and session timer.
A guide with suggested session settings and routines for relaxation, post-exercise recovery and general wellness.
A premium spa towel is included with every BioDome, soft and absorbent, ready for your first session.
Unfold the mat, expand the dome, plug in the controller. Self-checks all five modalities on power-on.
Choose a pre-set program or configure all five modalities manually.
Lie inside on the PEMF mat. All five therapies activate simultaneously for your set duration.
Hydrate with 500ml–1L of water. Rest 10–15 min afterwards before getting active.
Many people use it regularly. Start with shorter sessions and build up, follow the product instructions, and consult your physician if you are pregnant or have a pacemaker or other implanted electronic device.
Many people use the BioDome a few times a week, with sessions of 15 to 60 minutes. Start with shorter sessions and build up. Everyone responds differently, and results are not guaranteed.
No. Plugs into a standard 220–240V Australian outlet. No installation or special wiring required. Setup under 3 minutes.
7-day satisfaction guarantee. Return in original packaging within 7 days of delivery for a full refund, no questions asked.
BioDome
Five therapies (Red Light, Far-Infrared Sauna, PEMF, Negative Ion, and Photon Light) delivered together in one home wellness system.
Looking to use the BioDome commercially?
Gyms, clinics, and wellness studios can enquire about commercial use, pricing, and warranty terms.
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A soft, flexible silicone mask fitted with 188 premium LED chips spanning four UV-free wavelengths: red (630nm), yellow (590nm), blue (460nm), and near-infrared (850nm).
Wireless operation with up to 2 hours of use per charge. No cables required during sessions. Charges via included cable.
Included charging accessories compatible with standard home power outlets.
A step-by-step guide with recommended wavelength protocols for specific skin goals, from clarity and firmness to tone and rejuvenation.
Start with a clean, dry face. Remove all makeup and skincare products before the session for maximum light penetration.
Choose the light mode suited to your goal: red for rejuvenation, blue for blemishes, yellow for tone, or near-infrared for deeper tissue support.
Wear the mask comfortably. The flexible silicone adapts to your face shape. Relax and let the LEDs work.
Follow with your regular moisturiser or serum.
Many people use it 3–5 times a week, with sessions of 10–20 minutes. Individual results vary.
Blue light (460nm) is the mode people most often choose for blemish-prone skin, and red (630nm) for a general skin-care routine. Individual results vary.
The mask uses UV-free LED light with no heat. If you have sensitive skin or a skin condition, start with short sessions and check with your doctor first.
Yes. Its wireless, rechargeable design and foldable silicone body make it easy to pack in a handbag or suitcase, and no power outlet is needed during use.
Red Light Therapy
Mask V1
Four UV-free LED wavelengths (red, blue, yellow, and near-infrared) in one flexible, wireless silicone mask, designed for clearer, smoother, more radiant skin with no downtime and no clinic required.
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Lightweight cap (~180g) with 150 LEDs positioned for close scalp contact. Adjustable rear strap suits most head sizes. Features red (630nm) and near-infrared (850nm + 940nm) wavelengths.
Fully integrated battery for cordless use. Charges via USB-C for convenience at home or while travelling.
Included USB-C cable for fast, universal charging compatible with most modern chargers and power banks.
Complete guide to power levels, pulse settings, wavelength combinations, and suggested session routines.
Fully charge before first use via the included USB-C cable. A full charge provides multiple sessions of use.
Choose your preferred wavelength (red, near-infrared, or combined), power level, and pulse mode using the controls.
Place the cap on your scalp and press start. The built-in 15-minute auto-timer switches off automatically, so you can use it hands-free while working or relaxing.
Many people use the cap daily for 15-minute sessions. Individual results vary and are not guaranteed.
The cap places red and near-infrared LEDs close to the scalp. Light-based scalp products are an area of ongoing research, and results vary between individuals.
Red (630nm) supports surface scalp circulation, while near-infrared (850nm + 940nm) penetrates deeper tissue. The cap runs both together to maximise coverage.
Yes. UV-free, low-EMF, and non-invasive. Daily 15-minute sessions are safe. Consult your physician if you have a scalp condition or are undergoing medical treatment.
Results vary between individuals and are not guaranteed. If you are concerned about hair loss, speak to your doctor.
Red Light
Therapy Hat
150 LEDs across red and near-infrared wavelengths in a lightweight, wireless cap, designed for use as part of a scalp-care routine. Built-in 15-minute auto-timer, adjustable settings, and USB-C charging.
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ReviveCore's eye massager uses red light therapy to target dark circles, puffiness, and fine lines, helping the eye area look smoother, brighter, and visibly refreshed over time.
A gentle vibration function soothes tired eyes and eases the tension that builds up after long stretches of screen time, making it easy to unwind at the end of the day.
At just 18 × 9 × 8 cm, ReviveCore is small and light enough to toss in a bag or keep on a desk, so it travels easily between home, the office, and everywhere in between.
A built-in 90mAh battery gets you through your daily routine on a single charge, so ReviveCore is ready when you are without constant trips back to the charger.
Made from plastic free of high-concern chemicals, ReviveCore is gentle on sensitive skin and suited to everyday use, no compromises needed.
Fully charge the built-in 90mAh battery before your first session so it's ready to go.
Place the massager gently over your eye area, following the contoured design for a comfortable fit.
Activate red light therapy and vibration massage together, and let it work while you relax.
Use daily, morning or evening, as part of your routine for the eye area to look and feel its best over time.
Red light therapy targets the delicate skin around the eyes to support a smoother, brighter appearance over time, while the vibration massage helps ease puffiness and tension.
Yes. It's made from plastic free of high-concern chemicals, making it gentle enough for everyday use around the eye area.
The built-in 90mAh battery is designed to get you through your daily routine on a single charge.
Daily use is recommended as part of your morning or evening routine for the best ongoing results.
Red Light Therapy
Eye Bag Massager
Red light therapy and gentle vibration massage combine to target dark circles, puffiness, and fine lines, while soothing the tension that builds up after long stretches of screen time. Compact and portable, ready whenever you are.
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Soft, flexible medical-grade silicone fitted with 272 LED chips across seven light modes, shaped to sit evenly from forehead to collarbone.
Extends coverage down to the neck and collarbone, one of the first areas to show signs of ageing and an area most masks miss. Detaches when not needed.
Keeps the mask and neck panel secure and comfortable for the full session, with open cutouts for the eyes and nose and a breathable mouth vent.
A bright digital display shows mode, timer, and battery level. Three buttons control power, mode, and intensity (P1–P3).
A 2000mAh rechargeable battery gives 2.8–6 hours of use per charge, around 30+ sessions, and charges fully in 4–5 hours via USB.
Covers setup, charging, and recommended modes and intensity levels for different skin goals.
Charge the controller for 4–5 hours before first use.
Cleanse your face and neck and remove any makeup before starting.
Attach the neck panel and fasten the head and neck straps.
Power on, select a light mode, and set the intensity (P1–P3).
Relax for the session. It turns off automatically. Use 3–5 times a week for best results.
Each mode pairs a colour with near-infrared: Red for firmness and anti-ageing support, Blue for clearer-looking skin, Green for a more even tone, Yellow for soothing and calming, Violet for clarifying and renewing, Cyan for a refreshing, calming effect, and White for deep all-over rejuvenation.
Yes. The detachable neck panel extends coverage down to the collarbone, an area most facial masks don't reach.
The 2000mAh battery gives 2.8–6 hours of use per charge, roughly 30 or more 10-minute sessions, and recharges fully in 4–5 hours via USB.
Yes. The mask is made from food-grade and medical liquid silicone and is CE, FCC, RoHS, EMC, and LVD certified. Start at intensity P1 and build up as your skin adjusts.
Red Light Therapy
Mask Pro
Seven light modes for your face and neck, at home in 10 minutes. 272 LED chips sit in soft, flexible medical-grade silicone that shapes itself to your face and extends down to cover your neck, so light reaches evenly from your forehead to your collarbone.
What Is Red Light Therapy?
Red light therapy, also called photobiomodulation, uses low levels of red and near-infrared light. This is a plain explanation of what it is, what the research does and doesn’t show, and what to know before you try it.
The short version
Red light therapy means exposing the skin to red or near-infrared light from LEDs, usually for 10 to 20 minutes at a time. The light contains no UV and gives off little heat. Devices range from handheld panels to masks, caps and larger systems like the BioDome.
How does it work?
The leading theory is that cells absorb this light in their mitochondria, the parts of the cell that produce energy. In laboratory studies, that absorption has been linked to changes in cellular energy production and signalling. That’s why researchers call the field photobiomodulation: using light to modulate biology.
Most of the mechanism evidence comes from cell and animal studies. Studies in people use different devices, doses and groups, so findings are mixed and more research is needed.
Red light versus near-infrared
Red light (around 630 to 660nm) is absorbed closer to the surface of the skin. Near-infrared (around 850nm) is invisible to the eye and travels deeper. Many devices combine the two, and so do ours.
What do people use it for?
Most people treat it as a general wellness habit. Common uses include:
- As part of a skin-care routine
- Alongside exercise and post-workout recovery routines
- As a way to wind down in the evening
- As part of a scalp-care routine
We don’t claim red light therapy treats or cures any condition, and our products are sold as general wellness devices.
What does the research show?
Published research includes studies on skin appearance and exercise recovery, among other areas. Some trials report positive results, others find little difference, and protocols vary a lot. Be cautious of any company that promises specific results, because results for any individual aren’t guaranteed. You can read our summary of the published research on the Science page.
How to use it
Follow the instructions supplied with your device. As a general guide, position the device as directed, keep to the recommended session length, and use it consistently rather than occasionally. Start with shorter sessions and build up, and avoid looking directly at the LEDs.
Who should check with a professional first?
Speak to a doctor or other health professional before use if you are pregnant, have a skin or eye condition, have a medical condition or an implanted device, are under treatment, or take medication that makes you sensitive to light.
Red light therapy from ReviveCore
This page is general information, not medical advice. ReviveCore products are not intended to diagnose, treat, cure or prevent any disease or condition.
The Science Behind
ReviveCore
A plain-language summary of published research on the technologies in our products. It is general information only, not medical advice, and our products are not intended to diagnose, treat, cure or prevent any disease.
Photobiomodulation
Photobiomodulation (PBM) is the use of red and near-infrared light to interact with cells. Red light at 660nm and near-infrared at 850nm are among the wavelengths most often studied, and much of the research looks at how cells absorb this light in the mitochondria.
How Cells Respond to Red and Near-Infrared Light
Laboratory research suggests red and near-infrared photons can interact with cytochrome c oxidase, an enzyme in the mitochondrial electron transport chain, and that this may increase cellular energy (ATP) production in cell studies. It is the mechanism most often proposed for how PBM affects cells.
Inflammatory Markers in Research
Reviews of PBM research describe changes in inflammatory markers such as IL-1β, IL-6 and TNF-α in laboratory and animal studies. Findings in people vary with the device, dose and group studied, and more research is needed.
Light and Post-Exercise Recovery
Several randomised trials in athletes have looked at PBM applied around exercise and measured muscle-damage markers and perceived soreness. Results differ between studies, protocols and devices.
Skin Appearance Research
One controlled trial of red and near-infrared light reported increased collagen density and improvements in skin smoothness and the appearance of wrinkles after several weeks. Individual results vary.
Light and Sleep Research
Small studies have looked at red light exposure and self-reported sleep quality, including one in athletes. The research is early, and our products are not intended to treat sleep disorders.
Using Light Safely
The red and near-infrared LED light from our products contains no UV. Follow the instructions supplied, avoid looking directly at the LEDs, and speak to a health professional first if you are pregnant, have a condition affecting your skin or eyes, or take medication that makes you sensitive to light.
Far-Infrared Thermal Therapy
Far-infrared (FIR) heat warms the body directly rather than heating the air around you, which many people find a gentler way to sweat, relax and unwind.
The Cellular Heat-Shock Response
Heat exposure triggers heat shock proteins such as HSP70 and HSP90, molecules involved in how cells cope with stress. It is a well-described cellular response in laboratory research.
Warmth and Relaxation
Many people use sauna heat to relax and unwind after exercise or a long day. Comfort and relaxation are personal, and experiences vary.
Heat Safety
Stay hydrated, build up session length gradually and stop if you feel unwell. Speak to a health professional before using heat therapy if you are pregnant, have a heart or blood-pressure condition, or are unwell.
Pulsed Electromagnetic Field Therapy
PEMF devices pass low-frequency pulsed magnetic fields through the body. The technology has been studied for many years, using a wide range of devices, frequencies and intensities.
A Broad and Varied Research Field
Because published PEMF studies use very different devices and settings, their results cannot be assumed to apply to any particular consumer device, including the BioDome mat.
Relaxation and Sleep Research
Small studies have looked at low-frequency pulsed fields and sleep-related measures. The evidence is limited, and our PEMF mat is not intended to treat any sleep disorder.
Who Should Not Use PEMF
PEMF is not suitable for everyone. Do not use it if you have a pacemaker or other implanted electronic device, or if you are pregnant, unless a health professional has advised you it is safe.
Five Technologies, One Session
The BioDome combines red light, far-infrared heat, PEMF, negative ions and photon light in a single session. Each has its own research base. We have not published studies on the BioDome itself, so the notes below describe how it is designed rather than proven outcomes.
Designed to Work Together
Heat increases warmth near the skin, and the BioDome applies red and near-infrared light during the same session. Whether combining them changes outcomes has not been established for this device.
Tourmaline and Negative Ions
Tourmaline crystals in the mat are designed to emit far-infrared and negative ions when warmed. Evidence for health effects of negative ions is limited.
Convenience
Running the technologies together means one 15 to 60 minute session instead of using several separate devices, which many people find easier to fit into a routine.
Engineered for the body, built to last.
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No clinic. No appointment.
Just results.
ReviveCore is an Australian-owned wellness company bringing recovery technology into everyday homes. We're part of the biohacking movement that's replaced "wait and see" with "optimise and recover," using tools that used to be locked inside sports labs and recovery clinics.
We're proudly Australian owned, warehoused locally, and shipped fast, with no overseas waits and no guessing games with support.
Started by two brothers
with a shared obsession.
Our journey began when Zac, the older of the two brothers, started developing severe acne that took a real toll on his mental health and wellbeing. That struggle became the starting point for ReviveCore: a mission to help other Australians facing the same problem, and to solve an industry problem they kept running into: recovery studios that work, but only if you can afford them.
Three sessions a week at a recovery studio can add up to more than $10,000 a year if you want to see consistent results. That's a serious barrier for something that should be part of everyday health, not a luxury. So they set out to bring the same ground-breaking technology into a device you own outright: no per-session fees, no studio hours, no travel time.
Just walk into your own lounge room.
A local team who stands behind every product: real support, real people.
Real stock, fast dispatch, with no six-week overseas wait and no guessing games.
We read the research behind every technology we use, and we're upfront about what it does and doesn't show.
Clinic-level tools designed for your lounge room, not a specialist facility.
One of the most researched tools
in modern recovery science.
Red and near-infrared light therapy (photobiomodulation) has been studied for decades. Published research includes studies on:
Muscle soreness and strength recovery after exercise
Post-workout recovery compared with other methods such as cold-water immersion
Tendon function when paired with exercise
Research findings vary between studies, and results for any individual are not guaranteed. ReviveCore devices support general wellness and recovery. They're not intended to diagnose, treat, cure, or prevent disease, and don't replace advice from your doctor or physio.
Sources: Dutra et al., Sports Medicine (2022) · de Marchi et al., Lasers in Medical Science (2017) · Tripodi et al., BMC Sports Science, Medicine and Rehabilitation (2021)
Factory 2/20 Everist Rd, Ocean Grove VIC 3226, Australia. Every BioDome ships from right here: no overseas warehouses, no long waits.
Contact the team with questions about your order, the BioDome, or anything else. We're here to help.
FAQ & Policies
Everything you need to know about the BioDome, shipping, and warranty. Can't find your answer? Use the chat bubble in the corner for an instant response.
Australia Only
Dispatch & Delivery
Orders dispatch within 3 business days. Estimated delivery is 2–7 business days after dispatch. Orders placed during our pre-order period (which ended 13 October) dispatch by October 16. We'll keep you updated on any changes to estimated dispatch times, and once your order has shipped, you'll receive a confirmation email with tracking details.
Shipping Cost
Our free pre-order shipping offer has ended. Shipping is calculated at checkout based on your delivery address. Free local pickup is also available, see below.
Domestic Shipping (Australia Only)
We currently ship within Australia only. All orders are fulfilled via TNT and delivered to your nominated address. Estimated delivery is 2–7 business days after dispatch, depending on your location. We do not ship to PO Boxes at this time; please ensure a valid street address is provided at checkout.
Order Tracking
Once your order has been dispatched, you will receive an email with your TNT tracking number so you can monitor your delivery.
Free Local Pickup
Prefer to skip shipping entirely? Free pickup is available from our Ocean Grove, VIC facility. Email info@revivecore.com.au to organise a time.
Questions about your order or shipping? Contact us at info@revivecore.com.au.
7-Day Change-of-Mind Returns
Not the right fit? Return it within 7 days of delivery for a full refund. This sits alongside your rights under Australian Consumer Law, which cannot be excluded.
2-Year Comprehensive Warranty
Eligible ReviveCore products purchased for personal or home use are covered by a 2-year warranty against manufacturing faults and defects (1-year for commercial/clinic use), including replacement coverage for the BioDome's Upper Dome, Lower Dome and PEMF Mat.
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Privacy Policy
Last updated July 2026
What we collect
When you place an order or join our waitlist, we collect your name, email address, shipping address, and phone number. Payment details are processed securely by Shopify Payments; we never see or store your card information.
How we use it
We use your information to fulfil orders, provide warranty support, and, only if you opt in, send occasional updates about products and research. We never sell or share your personal information with third parties for marketing.
Your rights
Under the Australian Privacy Act 1988, you may request access to, correction of, or deletion of your personal information at any time by emailing info@revivecore.com.au.
Cookies & analytics
This site uses essential cookies required for checkout to function, the Meta (Facebook) Pixel to measure ad performance and build audiences for our advertising, and Google Analytics to understand site traffic and usage. The Meta Pixel collects data about your visit, such as pages viewed, in accordance with Meta's data policy, and Google Analytics does the same in accordance with Google's privacy policy. You can opt out of this tracking through your browser's cookie settings, the Google Analytics opt-out browser add-on, or ad preference controls on Facebook and Instagram.
Terms of Service
Last updated July 2026
Earlier pre-orders
Pre-orders placed before 13 October reserved a unit from our first production run and dispatch by October 16, with estimated delivery of 2–7 business days after dispatch. If you placed a pre-order, you may cancel it for a full refund any time before your unit ships.
Returns
We offer a 7-day change-of-mind return window from delivery, provided the product is in original condition. This sits alongside your rights under Australian Consumer Law, which cannot be excluded.
Warranty
Eligible ReviveCore products purchased for personal or home use carry a 2-year manufacturer warranty against manufacturing faults and defects; products used commercially carry a 1-year warranty unless otherwise specified. See our for details.
Health disclaimer
ReviveCore products are wellness devices, not medical devices. They are not intended to diagnose, treat, cure, or prevent any disease. Consult your doctor before use if you are pregnant, have a medical condition, or take photosensitising medication.
Governing law
These terms are governed by the laws of Australia. ReviveCore Pty Ltd, all rights reserved.
7-Day, Risk-Free Returns
Try it at home. If it's not right for you, send it back within 7 days for a full refund.
The 7-Day Window
You have 7 days from the date of delivery to request a return, no questions asked. The product must be returned in its original condition and packaging, with all accessories included.
How to Start a Return
Contact our team at info@revivecore.com.au or via the page within 7 days of delivery, and we'll guide you through the process.
Refunds
Once your return is received and inspected, your refund will be processed back to your original payment method.
Australian Consumer Law
This 7-day window is in addition to your rights under Australian Consumer Law, and does not replace them. Those guarantees cover goods that are faulty, not as described, or unfit for purpose, and they cannot be excluded.
Questions about a return?
Complete Confidence in Your ReviveCore Purchase
At ReviveCore, we stand behind the quality of our products and are committed to providing reliable support before, during and after your purchase. Our warranty program is designed to give you confidence that, in the unlikely event something goes wrong with your ReviveCore product, our customer support team will be there to assist you.
Warranty Coverage
- 2-year warranty for eligible ReviveCore products purchased for personal/home use.
- Coverage for eligible manufacturing faults and defects.
- Replacement coverage for the Upper Dome, Lower Dome and PEMF Mat, where applicable.
- Support available Australia-wide, subject to location and service availability.**
- Dedicated customer support.
- Assistance with troubleshooting and warranty assessment.
- Optional extended warranty may be available on selected products.*
Product Warranty
ReviveCore works closely with our manufacturing partners to maintain high standards of product quality and reliability.
While faults are uncommon, no product is completely immune from potential issues. If your ReviveCore product requires support, our customer service process is designed to identify the issue and provide an appropriate solution as efficiently as reasonably possible.
For the BioDome, our primary replaceable components are the Upper Dome, Lower Dome and PEMF Mat. If an eligible manufacturing fault is confirmed, our team will assess which of these components is affected and determine the appropriate warranty solution.
If you have any questions regarding your warranty or require assistance with your ReviveCore product, please contact our customer support team.
Home & Personal Use
Eligible ReviveCore products purchased for normal personal or household use are covered by our 2-year product warranty against eligible manufacturing faults and defects.
During the applicable warranty period, where a manufacturing fault or defect is confirmed, ReviveCore will assess the issue and provide an appropriate warranty remedy in accordance with these warranty terms and your rights under Australian Consumer Law.
For the BioDome, where replacement is the appropriate remedy, ReviveCore may replace the affected Upper Dome, Lower Dome or PEMF Mat, depending on which component is determined to be faulty.
Commercial Use
Unless otherwise stated for a particular product, ReviveCore products used in a commercial, professional, clinic, gym, wellness centre or other business environment may be subject to different warranty terms.
Where a commercial warranty is provided, eligible products may receive a 1-year warranty against manufacturing faults, unless otherwise specified at the time of purchase.
Customers intending to use a ReviveCore product commercially should confirm the applicable warranty coverage before purchase.
Transit Damage
Please inspect your ReviveCore product as soon as reasonably possible after delivery.
If you notice visible damage that appears to have occurred during transportation, please contact ReviveCore as soon as possible, preferably within 48 hours of delivery, and provide photographs or other information reasonably requested to help us assess the issue.
Keeping the original packaging until you have inspected and tested your product may assist us in resolving any delivery-related concerns.
What Our Warranty Covers
ReviveCore's product warranty covers eligible manufacturing faults or defects affecting the following main replaceable components of the BioDome:
- Upper Dome
- Lower Dome
- PEMF Mat
If an eligible manufacturing fault or defect is confirmed during the applicable warranty period, ReviveCore will assess the issue and determine the appropriate warranty solution.
Where replacement is required, ReviveCore may replace the affected Upper Dome, Lower Dome or PEMF Mat, as applicable.
Replacement of the entire BioDome system will not ordinarily be required where an issue can be resolved by replacing the affected component.
Any warranty remedy provided will be subject to these warranty terms and the customer's rights under the Australian Consumer Law.
What Our Warranty Does Not Cover
To the extent permitted by law, the ReviveCore warranty does not cover damage or faults resulting from:
- Misuse, abuse, negligence or use of the product contrary to the supplied instructions.
- Incorrect assembly, installation or setup.
- Unauthorised modifications, alterations or repairs.
- Accidents, impacts, collisions or external damage.
- Improper or unsuitable storage.
- Failure to perform reasonable maintenance or cleaning as outlined in the product instructions.
- Use of cleaning chemicals, liquids or products that are unsuitable for the product or specifically advised against by ReviveCore.
- Normal cosmetic deterioration, ageing or fair wear and tear.
- Damage resulting from use outside the intended operating environment.
- Damage resulting from commercial use where the product was purchased or supplied for personal/home use only.
- Damage caused by external events or circumstances outside ReviveCore's reasonable control.
- Continued use of a product after a fault has become apparent where that continued use causes additional avoidable damage.
These exclusions do not limit any rights or remedies you may have under the Australian Consumer Law.
Making a Warranty Claim
If you experience an issue with your ReviveCore product:
- Stop using the product if you believe continued use could cause further damage or create a safety concern.
- Contact the ReviveCore Customer Support Team with your order details and a description of the issue.
- Where reasonably required, provide photographs or video demonstrating the issue.
- Our team may guide you through basic troubleshooting to help identify the cause and determine which component is affected.
- If an eligible warranty fault is confirmed, ReviveCore will advise you of the appropriate next steps.
For the BioDome, if replacement is required, ReviveCore may arrange replacement of the affected Upper Dome, Lower Dome or PEMF Mat.
Customers should not attempt to open, dismantle, modify or repair the Upper Dome, Lower Dome, PEMF Mat or other electrical components unless specifically instructed or authorised by ReviveCore.
Replacement Components
Under the ReviveCore manufacturer's warranty, the primary replaceable components of the BioDome are:
Upper Dome
Where an eligible manufacturing fault affects the Upper Dome and replacement is determined to be the appropriate remedy, ReviveCore may provide a replacement Upper Dome.
Lower Dome
Where an eligible manufacturing fault affects the Lower Dome and replacement is determined to be the appropriate remedy, ReviveCore may provide a replacement Lower Dome.
PEMF Mat
Where an eligible manufacturing fault affects the PEMF Mat and replacement is determined to be the appropriate remedy, ReviveCore may provide a replacement PEMF Mat.
The appropriate remedy will depend on the nature of the fault and will be determined after assessment by ReviveCore, subject to the customer's rights under Australian Consumer Law.
Warranty Registration & Ownership
Proof of purchase may be required when making a warranty claim.
Any transferability of an additional ReviveCore manufacturer's warranty will be subject to the specific terms provided with the product.
Nothing in these terms is intended to exclude, restrict or modify rights that cannot lawfully be excluded under the Australian Consumer Law.
Support After the Warranty Period
Our commitment to our customers does not necessarily end when the applicable warranty period expires.
Where possible, ReviveCore may continue to provide technical assistance and replacement component support after the warranty period.
Replacement components, shipping and other services provided outside an applicable warranty period may incur additional charges. Availability will depend on the product, component availability, customer location and nature of the issue.
Optional Extended Warranty*
Where offered, selected ReviveCore products may be eligible for an optional extended warranty.
The cost, duration, coverage and conditions of an extended warranty will be clearly communicated at the time of purchase.
Where an extended warranty is available, it may need to be purchased before the product is delivered or within another specified eligibility period.
Australia-Wide Support**
ReviveCore aims to provide support to customers throughout Australia.
The availability and method of warranty support may vary depending on the customer's location, product, nature of the fault and availability of replacement components or appropriate service support.
Customers located in remote or regional areas may be required to pay reasonable additional travel, freight or delivery costs where these costs are not otherwise required to be covered by law. We will communicate any applicable charges before arranging a service where reasonably practicable.
Service Timeframes***
ReviveCore aims to resolve warranty enquiries as efficiently as reasonably possible.
Resolution times may vary depending on factors including:
- The nature and complexity of the issue
- Customer location
- Product type
- Availability of replacement components
- Shipping and freight times
- The information required to assess the warranty claim
For this reason, we cannot guarantee a specific replacement or resolution timeframe in every situation.
Australian Consumer Law
Our ReviveCore warranty is provided in addition to any rights and remedies you may have under the Australian Consumer Law.
Nothing in this warranty is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
If there is any inconsistency between these warranty terms and a right or remedy available to you under applicable Australian law, your statutory rights will apply.
Need Help?
If you have a question about your ReviveCore product, warranty coverage or an existing warranty claim, please contact the ReviveCore Customer Support Team at info@revivecore.com.au.
We are committed to helping our customers get the most from their ReviveCore products and providing professional support when it is needed.
Questions about your warranty?
We’d love to hear from you.
Questions about the BioDome, an order, or anything else? Send us a message and we’ll get back to you shortly.
Need an instant answer? Use the chat bubble in the corner for quick questions, or reach us directly at info@revivecore.com.au or 0450 846 896
Factory 2/20 Everist Rd, Ocean Grove VIC 3226, Australia
Prefer to skip shipping? Free local pickup is available — email us to organise a time.